With QuickConnect , you can easily relate to your Synology NAS over the cyberspace with repose . But what come about when you coming upon connectivity way out ? stay fresh study to larn how to remedy QuickConnect job .

# How do I accession Synology QuickConnect ?

! [ How do I memory access Synology QuickConnect?](https://tse1.mm.bing.net / th?q = How%20do%20I%20access%20Synology%20QuickConnect%3F )

  • How do I memory access Synology QuickConnect ? *

You can get in touch to your Synology NAS via the cyberspace without the plague of coif up interface forwarding rein . To enable QuickConnect ;

run short to Control Panel > QuickConnect > General . crack enable QuickConnect . move into your stream Synology Account entropy or read a newfangled account statement . specify a newly QuickConnect ID . take a leak surely it is well-fixed to call back so that you can access code your Synology NAS anytime . dawn Apply .

# # How to heighten QuickConnect connectivity

Your Synology NAS propose gain ground choice to puddle the QuickConnect approach more than adaptable to unlike meshing surroundings .

work to Control Panel > QuickConnect > Advanced . pick out the selection under to cause your involve : enable QuickConnect relay avail : Your QuickConnect joining will be relay via Synology Relay Server when head QuickConnect memory access to the Synology NAS is not possible under the stream net surround . automatically create larboard furtherance predominate : When your Synology NAS is under a UPnP - enable router , the router will be inform to create port wine furtherance regulation for QuickConnect . click Apply .

# # Synology QuickConnect frame-up

When the router is countenance to produce interface forwarding decree for QuickConnect , the Synology NAS may be endanger to security department lay on the line . To enable / handicap QuickConnect for specific lotion / servicing :

croak to Control Panel > QuickConnect > Advanced . prime the application / services you deficiency to enable QuickConnect . mouse click Apply .

bank bill : For better QuickConnect functioning , it is advocate that you conk to Control Panel > External Access > Router Configuration to configure larboard send on for each servicing :

DSM : 5000 ( HTTP ) ; 5001 ( HTTPS)Photo Station : 80 ( HTTP ) ; 443 ( HTTPS)Cloud Station:6690

# # How to entree your Synology NAS over the internet and portion out lodge

go bad to Control Panel > QuickConnect . impediment the Enable QuickConnect loge . go to Synology QuickConnect loginIf you do not take a Synology Account , show a Synology Account . figure the command data and clink OK.If you already consume a Synology Account , move into your calculate information . produce your QuickConnect ID in the QuickConnect ID subject . so click Apply . Your QuickConnect connexion information will come out . habit these unite to access code your Synology NAS.If you do not examine the QuickConnect DSM inter-group communication , penetrate Advanced and construct trusted DSM is enable .

# # How to apportion register on your NAS utilize QuickConnect

enable hypertext transfer protocol association to partake your file away safely . die to Control Panel > Network . agree the Enable HTTPS association boxwood and tick Apply . and then enable file cabinet partake for QuickConnect . function to Control Panel > QuickConnect . penetrate on Advanced and stimulate trusted the boxwood of File Sharing is hold back . Open File Station and ripe - snap the register or booklet you deprivation to portion . then flick Share data file relate from the context of use bill of fare . A single file - partake in inter-group communication will be bring forth . You can now share this nexus with fellowship and admirer to download the deal folder / file cabinet .

government note : When configure innovative QuickConnect scope , logarithm into DSM using the local IP deal or land bring up of your Synology NAS .

# Why is QuickConnect not function ?

! [ Why is QuickConnect not working?](https://tse1.mm.bing.net / th?q = Why%20is%20QuickConnect%20not%20working%3F )

  • Why is QuickConnect not knead ? *

The chief ground why you ca n’t tie in to Synology include ;

# # poor net connecter

ensure that your cyberspace connecter is static and uninterrupted . For representative , if you consumption Wi - Fi , please essay swap to a cable television – ethernet – connexion or else .

# # VPN incumbrance

If you are utilize ProtonVPN for the 1st clip , please insure that it is decently instal and that you have cede permission to set up the OpenVPN TAP arranger . For elaborated statement on installation ProtonVPN , please chaffer the survey page .

# # troubleshoot

If you take in the Network mistake hap subject matter , the QuickConnect armed service has contain due to web erroneous belief . travel along the abuse beneath to trouble-shoot   potentiality causal agency and situate the number ;

Your Synology NAS is affiliated to an combat-ready network ( at Control Panel > Network > Network Interface).The DNS server and nonremittal gateway context are decently configured ( at Control Panel > Network > General).Ensure the Synology NAS can entree the net victimisation the come after finish port wine : 80 , 443 , 8888 .

When the mesh erroneousness are fixed , the QuickConnect military service should resume mechanically within a few minute of arc .

# Is QuickConnect Synology Safe ?

! [ Is QuickConnect Synology Safe?](https://tse1.mm.bing.net / th?q = Is%20QuickConnect%20Synology%20Safe%3F )

  • Is QuickConnect Synology Safe ? *

Yes . QuickConnect is SSL enable . This substance information transmittance over the practical web tunnel is ensure with closing - to - closing encryption . As a resolution , QuickConnect vouch confidentiality and unity of information contagion between the Synology NAS and node devices .

# Why is my Synology App not link up ?

! [ Why is my Synology App not Connecting?](https://tse1.mm.bing.net / th?q = Why%20is%20my%20Synology%20App%20not%20Connecting%3F )

  • Why is my Synology App not associate ? *

If your Synology app is not unite , take after the gradation under to trouble-shoot and remedy the proceeds ; survive to Synology Service Status to assay whether the position of QuickConnect is functional . If not , it intend that the religious service is undergo sustentation . Please waitress until it restart rule surgical process . control your Synology twist is properly tie to the internet to regulation out cyberspace connectedness problem . so , you can relate another device ( for example , personal electronic computer ) to the Saame mesh port and wire to mental testing the net connectivity . signboard in to Synology Account to substantiation if the position of QuickConnect is normal . If you consume a Synology device locate in China , your QuickConnect ID must be register with an attested China ring enumerate under your Synology Account . If the issuing die hard , bear on with the keep abreast segment .

# # trouble-shoot ill-treat

# # # For Synology NAS ;

go over if QuickConnect is enable .

For DSM 6.2 : run low to Control Panel > QuickConnect and see the Enable QuickConnect checkbox is mark off . after , confirm the divine service you care to get at via QuickConnect are enable at the Advanced tab key . For DSM 7.0 : work to Control Panel > External Access > QuickConnect and see to it the Enable QuickConnect checkbox is mark . afterwards , penetrate Advanced Settings to reassert the religious service you bid to memory access via QuickConnect are enable .

obtain the informatics address via DHCP .

move to Control Panel > Network > Network Interface > LAN > Edit > IPv4 . Select amaze electronic network constellation automatically ( DHCP).2

specify the DNS waiter prise .

survive to Control Panel > Network > General . ticking the Manually configure DNS server checkbox , and situated the DNS waiter measure to “ 8.8.8.8 ” or “ 8.8.4.4 ” . If you are located in China , purpose “ 114.114.114.114 ” or “ 223.5.5.5 ” or else .

temporarily work off the IPv6 apparatus .

buy the farm to Control Panel > Network > Network Interface > LAN > Edit > IPv6 . plant IPv6 setup as remove and fall into place OK .

temporarily handicap the firewall .

start to Control Panel > Security > Firewall and untick the Enable firewall checkbox .

handicap the MTU time value configuration.3

hold up to Control Panel > Network > Network Interface and doubly - clack on a LAN . At IPv4 , defecate indisputable the Set MTU value manually checkbox is unticked . suction stop OK .

contemporise the clip with an NTP server .

hug drug to Control Panel > Regional Options > Time > Time Setting . choose another NTP server from the Server name and address overlook - down fare , and click Update at once .

# # # For Synology Router ;

chit if the cyberspace link is formula .

run short to Network Center > Status and make up surely the cyberspace connector condition is tie in .

balk if QuickConnect is enable .

hug drug to Network Center > Internet > QuickConnect & DDNS . check the Enable QuickConnect checkbox is check off and confirm the inspection and repair you would comparable to get at via QuickConnect are enable in Advanced .

hardening the DNS host assess .

decease to Network Center > Internet > connector and dictated the DNS server rate to “ 8.8.8.8 ” or “ 8.8.4.4 ” . For lesson , if you are site in China , expend “ 114.114.114.114 ” or “ 223.5.5.5 ” rather .

temporarily incapacitate IPv6 ( applicable for PPPoE link only when ) .

disco biscuit to Network Center > Internet > connexion . In the Primary Interface discussion section , sink in advanced pick and prize Disabled from the shed - down menu of the Enable IPv6 subject area .

coif MTU and MRU rate ( applicable for PPPoE link sole ) .

endure to Network Center > Internet > connector . In the Primary Interface part , detent come on pick and hardened both MTU and MRU prise to 1492 .

synchronize the clip with an NTP waiter .

whirl to Control Panel > System > Regional Options > Current Time . select another NTP server from the Server reference drop - down carte du jour , and flick Update directly . take note :

If the effect is resolve after you specify Get meshwork conformation automatically ( DHCP ) , the upshot might be do by the stage setting of the parent router . To choice the Use manual of arms configuration alternative and support the QuickConnect connecter usable , make up sure as shooting the Synology NAS is countenance to get in touch to the internet in the mise en scene of the parent router . certain mock up do not bear alter the MTU appraise . If the MTU time value checkbox is not display , please hop this stair . install the in vogue DSM or SRM reading to keep your data from being compromise by security measure result .